english –
writing emails

Thank you letter

Thanks a lot for letting me stay with you this week. I had a wonderful time.
I’m writing to thank you for hosting out conference this year. It was a great success

It was great to visit the city and see so many things.
Your efforts were appreciated by all, and several participants commented on the excellent organization.

Enjoy the rest of your summer and I hope to see you soon. Keep in touch!
Please also pass on my thanks to your team. I’m looking forward to working with you in the future.

A letter of complaint

I’m writing with regard to (the flat in…)
I have discovered a number of problems. I’m therefore writing to express my concerns.
The first and the most serious problem is that (the central heating is…) In addition(the windows…). As a result(temperature…)
I’m also concerned about the fact that…
Finally, I’d like to draw your attention to the fact that…
Taking in account all the circumstances, I’d be grateful if you could(contact me…)
I look forward to hearing from you.

I’m writing to complain about.. which I purchased
I’m dissatisfied with… for a number of reasons. Firstly…
Your advertisement promised… However, I have calculated that… Furthermore, I totally fail to comprehend… Finally, I’ve discovered that… I’m of the opinion that…, and demand a complete refund of(everything I have paid…)

Letter of Application

I’m writing to apply for the post of (tour guide) advertised in… I believe I fulfill all the necessary criteria, and hope you will consider my application.
I’m 23 old.. I have visited.. I have read..
I’m therefore feel that I’m in a good position to… I have always been interested in…
Recently I have been working as…
Last summer I worked as…
I enjoy talking..
I love working in a team.
I’m available for interview at any time. I hope you will consider my application and I look forward to hearing from you.

Formal – Informal

Formal English: We use it when writing essays for school, cover letters to apply for jobs, or emails and letters at work.

Informal English: We use it with friends, children, and relatives.

Nouns – Informal & Formal

Informal	Formal
problem	issue

Adjectives – Informal & Formal

Informal	Formal
unhappy	dissatisfied

Verbs – Informal & Formal

Informal	Formal
say sorry	apologize, apologise
ignore	disregard
do	complete
buy	purchase
go up	increase
go down	decrease
set up	establish
look at	examine
blow up	explode
find out	discover
bring about	cause
put off	postpone, delay
rack up	accumulate
make up	fabricate
stand for	represent
leave out	omit
point out	indicate
go against	oppose
get in touch with	contact
It’s about	It concerns, It’s in regards to
need to	required
think about	consider
get	obtain
put up	tolerate
deal with	handle
seem	appear
show	demonstrate, illustrate, portray
start	commence
keep	retain
free	release
get on someone’s nerves	bother
ring up	call
show up	arrive
let	permit
fill in	substitute, inform
block	undermine
give the go ahead, greenlight	authorize, authorise

Transitions – Informal & Formal

Informal	Formal
Anyways	Nevertheless
Plus/Also	Moreover/ Furthermore
But	However, whereas
So	Therefore/Thus
Also	In addition, Additionally
ASAP	as soon as possible/at your earliest convenience
actually	in fact
Okay, OK	acceptable
In the meantime	In the interim
I think	In my opinion, I’m of the opinion that
I can’t understand	I fail to comprehend
let you know	inform you
it comes in handy	it is useful
for ages	for quite some time
really busy	extremely busy
to chat about	to discuss briefly
to get in touch	to contact
to give smb a hand	to help smb
You’d better write	I’d advise you to write
Have you thought about	have you considered
Just a quick note to say/Just writing to say	I’m writing to make suggestions
I’m sure	I am confident
in no time	very quickly
to sort out	to organize/to solve
In the end,	Finally
To sum up	In conclusion,
In a nutshell/Basically	To summarize,
Anyway,	Notwithstanding
All right	Acceptable
Well,
To top it all off,
On top of it all,
	In order to

Emphasis Words – Informal & Formal

Informal	Formal
lots of/ a lot of	much, many
tons of, heaps of	large quantities of, a number of
totally	completely, strongly
really, very	definitely

Letter Expressions – Informal & Formal

Informal	Formal
Hi Robert,	Dear Sir or Madam
Just wanted to let you know…	I am writing to inform you…
Love,	Yours sincerely, Yours faithfully,
Cheers,
Yours Truly, Best regards, kind regards
Hope to hear from you soon	I look forward to hearing from you
You can call me if you need anything	Please do not hesitate to contact me
I’ve worked out	I’ve calculated that
Can I stay at your house?	Would it be right if I stayed at your house?
I’m sorry but I can’t come	I’m afraid I won’t be able to come
I’m really sorry about…	Please, accept my apologies for…
Please, forgive me	Please, accept my sincere apologies
Let me know if you have any news	I look forward to receiving further details
Hope this is what you wanted to know	I hope you will find this information of use
Thanks a lot for everything you did	We would like to thank you for your assistance
I’m writing in reply to a letter I received I’d like to point out I’d like to contact I’d also like you to ask I’m sorry I haven’t been in touch recently I just got so fed up with it

Abbreviations – Informal & Formal

Informal	Formal
ASAP	as soon as possible
T.V.	television
photo	photograph
cell	cell phone
net	Internet

Slang – Informal & Formal

Informal	Formal
kids	children
bad	negative
good	positive
really big	considerable
right	correct
wrong	incorrect
smart	intelligent
cheap	inexpensive
loaded	rich