english –
writing emails

Thank you letter

Thanks a lot for letting me stay with you this week. I had a wonderful time.
I’m writing to thank you for hosting out conference this year. It was a great success

It was great to visit the city and see so many things.
Your efforts were appreciated by all, and several participants commented on the excellent organization.

Enjoy the rest of your summer and I hope to see you soon. Keep in touch!
Please also pass on my thanks to your team. I’m looking forward to working with you in the future.

A letter of complaint

I’m writing with regard to (the flat in…)
I have discovered a number of problems. I’m therefore writing to express my concerns.
The first and the most serious problem is that (the central heating is…) In addition(the windows…). As a result(temperature…)
I’m also concerned about the fact that…
Finally, I’d like to draw your attention to the fact that…
Taking in account all the circumstances, I’d be grateful if you could(contact me…)
I look forward to hearing from you.

I’m writing to complain about.. which I purchased
I’m dissatisfied with… for a number of reasons. Firstly…
Your advertisement promised… However, I have calculated that… Furthermore, I totally fail to comprehend… Finally, I’ve discovered that… I’m of the opinion that…, and demand a complete refund of(everything I have paid…)

Letter of Application

I’m writing to apply for the post of (tour guide) advertised in… I believe I fulfill all the necessary criteria, and hope you will consider my application.
I’m 23 old.. I have visited.. I have read..
I’m therefore feel that I’m in a good position to… I have always been interested in…
Recently I have been working as…
Last summer I worked as…
I enjoy talking..
I love working in a team.
I’m available for interview at any time. I hope you will consider my application and I look forward to hearing from you.

Formal – Informal

Formal – Informal

Formal English: We use it when writing essays for school, cover letters to apply for jobs, or emails and letters at work.

Informal English: We use it with friends, children, and relatives.

Nouns – Informal & Formal

Informal Formal
problem issue

Adjectives – Informal & Formal

Informal Formal
unhappy dissatisfied

Verbs – Informal & Formal

Informal Formal
say sorry apologize, apologise
ignore disregard
do complete
buy purchase
go up increase
go down decrease
set up establish
look at examine
blow up explode
find out discover
bring about cause
put off postpone, delay
rack up accumulate
make up fabricate
stand for represent
leave out omit
point out indicate
go against oppose
get in touch with contact
It’s about It concerns, It’s in regards to
need to required
think about consider
get obtain
put up tolerate
deal with handle
seem appear
show demonstrate, illustrate, portray
start commence
keep retain
free release
get on someone’s nerves bother
ring up call
show up arrive
let permit
fill in substitute, inform
block undermine
give the go ahead, greenlight authorize, authorise

Transitions – Informal & Formal

Informal Formal
Anyways Nevertheless
Plus/Also Moreover/ Furthermore
But However, whereas
So Therefore/Thus
Also In addition, Additionally
ASAP as soon as possible/at your earliest convenience
actually in fact
Okay, OK acceptable
In the meantime In the interim
I think In my opinion, I’m of the opinion that
I can’t understand I fail to comprehend
let you know inform you
it comes in handy it is useful
for ages for quite some time
really busy extremely busy
to chat about to discuss briefly
to get in touch to contact
to give smb a hand to help smb
You’d better write I’d advise you to write
Have you thought about have you considered
Just a quick note to say/Just writing to say I’m writing to make suggestions
I’m sure I am confident
in no time very quickly
to sort out to organize/to solve
In the end, Finally
To sum up In conclusion,
In a nutshell/Basically To summarize,
Anyway, Notwithstanding
All right Acceptable
To top it all off,
On top of it all,
In order to

Emphasis Words – Informal & Formal

Informal Formal
lots of/ a lot of much, many
tons of, heaps of large quantities of, a number of
totally completely, strongly
really, very definitely

Letter Expressions – Informal & Formal

Informal Formal
Hi Robert, Dear Sir or Madam
Just wanted to let you know… I am writing to inform you…
Love, Yours sincerely, Yours faithfully,
Yours Truly, Best regards, kind regards
Hope to hear from you soon I look forward to hearing from you
You can call me if you need anything Please do not hesitate to contact me
I’ve worked out I’ve calculated that
Can I stay at your house? Would it be right if I stayed at your house?
I’m sorry but I can’t come I’m afraid I won’t be able to come
I’m really sorry about… Please, accept my apologies for…
Please, forgive me Please, accept my sincere apologies
Let me know if you have any news I look forward to receiving further details
Hope this is what you wanted to know I hope you will find this information of use
Thanks a lot for everything you did We would like to thank you for your assistance
I’m writing in reply to a letter I received
I’d like to point out
I’d like to contact
I’d also like you to ask
I’m sorry I haven’t been in touch recently
I just got so fed up with it

Abbreviations – Informal & Formal

Informal Formal
ASAP as soon as possible
T.V. television
photo photograph
cell cell phone
net Internet

Slang – Informal & Formal

Informal Formal
kids children
bad negative
good positive
really big considerable
right correct
wrong incorrect
smart intelligent
cheap inexpensive
loaded rich